🛡 Your Privacy is Protected

This Privacy Policy complies with the Protection of Personal Information Act (POPIA) of South Africa, the General Data Protection Regulation (GDPR) of the European Union, and the UK GDPR. As a South African business serving international visitors, we take your privacy rights seriously regardless of where you are located.

1. Who We Are

Sandton Private Safaris is a private safari tour operator based in Sandton, Johannesburg, South Africa. Our guide and Information Officer is Lee-Hazel Peacock.

Email: [email protected]
WhatsApp: +27 (72) 621-2223
POPIA Information Officer: Lee-Hazel Peacock

2. What Information We Collect

We only collect information that you voluntarily provide to us when making a booking enquiry:

Your name
Your email address or WhatsApp number
Your preferred safari date(s) and number of guests
Your Sandton hotel or Airbnb address (for pickup coordination)
Any dietary requirements or accessibility needs

We do not collect payment card information, passport details, or any sensitive personal information through this website.

3. How We Use Your Information

We use your information solely to:

Respond to your booking enquiry
Confirm and coordinate your safari experience
Send you relevant information about your booking

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For visitors from the EU, UK, or other GDPR-applicable jurisdictions, we process your personal data on the following legal bases:

Contract performance: Processing necessary to fulfil your booking
Legitimate interests: Responding to your enquiry
Consent: Where you have explicitly provided your information to us

5. POPIA Compliance (South Africa)

In accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013:

We process personal information lawfully, minimally, and for a specific purpose
We take reasonable steps to secure your personal information
You have the right to access, correct, or request deletion of your personal information
Our Information Officer is Lee-Hazel Peacock — contact: [email protected]

6. Cookies

This website uses only essential cookies required for basic functionality (such as remembering your cookie consent preference). We do not use:

Tracking or analytics cookies
Advertising or retargeting cookies
Third-party social media cookies

You can control cookie settings through your browser. Disabling essential cookies may affect basic site functionality.

7. Data Retention

We retain your booking enquiry information for a maximum of 12 months after your safari experience, after which it is securely deleted. If you did not proceed with a booking, your information is deleted within 90 days of your initial enquiry.

8. Your Rights

Depending on your location, you have the following rights regarding your personal information:

Right of access: Request a copy of the information we hold about you
Right to rectification: Request correction of inaccurate information
Right to erasure: Request deletion of your information
Right to object: Object to processing of your information
Right to data portability: Request transfer of your information (GDPR)

To exercise any of these rights, contact us at [email protected] or WhatsApp +27 (72) 621-2223.

9. International Transfers

Your information is stored and processed in South Africa. If you are located in the EU or UK, please note that South Africa has data protection laws (POPIA) that provide adequate protection for your personal information.

10. Contact & Complaints

For any privacy concerns, contact our Information Officer: Lee-Hazel Peacock at [email protected].

EU/UK residents may also lodge a complaint with their local data protection authority. South African residents may contact the Information Regulator of South Africa at www.justice.gov.za/inforeg/.